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Frequently Asked Questions

How can I purchase medical equipment from your company?

To purchase medical equipment from us, you can browse our catalog online, contact our sales team, or visit our showroom for a personalized consultation.

Do you offer installation services for the medical equipment?

Yes, we have a team of experts who specialize in the professional installation and configuration of medical equipment, ensuring seamless integration into your facility’s infrastructure.

What kind of user training do you provide?

We offer comprehensive user training programs that cover the proper operation, handling, and safety protocols for the specific medical equipment you have purchased. Our training can be tailored to meet the needs of your staff and can be conducted on-site or remotely.

How do you handle maintenance and repairs for the medical equipment?

Our dedicated maintenance team conducts regular inspections, preventive maintenance, and prompt repairs to ensure the optimal performance of your medical equipment. We also provide servicing and repairs for any equipment malfunctions, either on-site or at our service center.

Can you assist with equipment administration and management?

Absolutely. We provide comprehensive equipment administration and management solutions, including inventory tracking, documentation, and compliance management. Our systems and processes help you maintain accurate records, track usage, and ensure regulatory compliance for your medical equipment.

What is the turnaround time for repairs and servicing?

Our goal is to minimize equipment downtime and provide timely repairs and servicing. The turnaround time can vary depending on the nature of the issue and availability of parts. Our team will provide you with a clear estimate of the expected turnaround time and keep you updated throughout the process.